Premium Family History Websites

Please choose from one of the following websites. Website descriptions may be found here.

Third-Party Desktop Applications

Click here to see a list of additional full-version products available for official center use.

Help: Premium Websites (Center Access Only)

If you need help, please contact FamilySearch Support.

No Website Access

If no premium websites are accessible, please do following:

  1. Verify Tivoli is installed.
  2. Download and Run new.PortalCfg.exe (

The above steps will configure your computer.

Specific Site Access

If any of these sites prompt for login credentials, but the other sites work, please follow these instructions.

Troubleshooting Tools

Support may ask you to use the following: